Impact Consulting provides a full-service consulting and advisory service offering hospitality consulting on an international level. Our expertise and knowledge are wide reaching and we strive to develop solutions which are innovative and strategic to achieve the maximum value for our clients.
What is the customer experience you are trying to convey? Does it bring to life the promise of your brand or company? How does it create a difference for you? What value does it bring for your customer – both internal and external? Impact Consulting partners with our client to convert the intangible to the tangible.
Innovation is the key driver of competitive advantage, growth and profitability for an organisation. The need to “embrace change”, develop “new ways of doing things” or “look at things from a different perspective” can be heard daily.
Our experience in leadership coaching has taught us that companies can spend a lot of time focusing on the creation of comprehensive growth plans and objectives however, oftentimes do not take the time to prepare and equip employees with the skills, direction and platforms to succeed.